We currently ship to addresses within the United States only.

If you are interested in international shipping, please contact us at hello@sophiepphotography.com and we'll be happy to discuss available options.

We offer free standard shipping on all orders within the United States.

At this time, Sophie P. Photography ships exclusively within the United States.

If you notice an error in your shipping address, please email hello@sophiepphotography.com immediately.

If your order has not yet entered production or shipped, we may be able to update the address. Once an order has shipped, we cannot guarantee that address changes can be made.

Each print is made to order and carefully produced according to your selected size and frame options.

Estimated production and shipping times are:

• Unframed prints: approximately 5–7 business days

• Framed prints: approximately 10–12 business days

Please note that production and shipping times may be longer during holidays, sales events, or periods of unusually high demand.

Yes. Once your order has shipped, you will receive a confirmation email containing your tracking number and shipment details so you can follow your order's progress.

Because all prints are custom made to order, production begins shortly after your order is received.

If you need to change or cancel an order, please contact us as soon as possible at hello@sophiepphotography.com. While we cannot guarantee that changes can be made once production has started, we will do our best to accommodate your request.

Framed prints are packaged with protective materials designed to minimize the risk of damage during transit. However, they are fragile and occasional breakage may occur during shipping despite careful packaging.

Please inspect your package promptly upon delivery. If your order arrives damaged:

1. Take photographs of the exterior box before opening.

2. Photograph the packaging materials and damaged artwork.

3. Contact us within 7 days of delivery at hello@sophiepphotography.com.

4. Keep all original packaging materials until the claim is resolved.

Please photograph the damage before disposing of any packaging or materials.

If shipping damage occurs, Sophie P. Photography will work with you to determine an appropriate solution. Depending on the circumstances, this may include a replacement, frame replacement, refund, or another reasonable resolution.

No. Our framed prints use clear acrylic glazing rather than traditional glass. Acrylic is lightweight and shatter-resistant, making it ideal for safely shipping framed artwork.